by PalmsAI.io
Last Updated: August 2026
By accessing or using SudsScheduler ("the Service"), operated by Palms AI, LLC ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
SudsScheduler is a scheduling, route optimization, and appointment confirmation platform designed for cleaning service businesses. The Service includes appointment management, team management, client management, invoicing, and related tools.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete information when creating an account.
You agree not to: (a) use the Service for any unlawful purpose; (b) attempt to gain unauthorized access to any part of the Service; (c) interfere with or disrupt the Service; (d) copy, modify, or distribute any part of the Service without our written consent.
SudsScheduler sends appointment confirmation and reminder emails to your clients on your behalf. If you choose to send an appointment confirmation by text message, that text is sent from your own phone and mobile number using your device's built-in messaging — SudsScheduler does not send text messages on your behalf. You are responsible for obtaining and maintaining appropriate consent to contact the clients you add, and for using the Service only for transactional appointment communications (confirmations, reminders, post-service follow-ups, add-on offers tied to a specific appointment), not marketing, promotional, political, fundraising, or survey messages.
Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of your data as described in the Privacy Policy.
The Service, including its design, code, features, and branding (including "SudsScheduler" and "PalmsAI"), are the intellectual property of Palms AI, LLC and are protected by copyright, trademark, and other intellectual property laws.
During the beta period, the Service is provided free of charge. Future pricing and billing terms will be communicated before any charges apply. You will not be charged without your explicit consent.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or secure.
To the maximum extent permitted by law, Palms AI, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
We reserve the right to modify these Terms at any time. We will notify you of any material changes. Your continued use of the Service after changes constitutes acceptance of the modified Terms.
For questions about these Terms, contact us at: mike@palmsai.io
Last Updated: August 2026
We collect information you provide directly: account information (name, email, password), business information (business name, phone, address), and operational data (client lists, appointments, team members, invoices).
We use your information to: (a) provide and maintain the Service; (b) process appointments and scheduling; (c) send appointment confirmation and reminder emails on your behalf; (d) improve the Service; (e) communicate with you about the Service.
Your data is stored securely using industry-standard encryption and access controls. We use Supabase for database hosting with row-level security to ensure your business data is isolated from other users.
We do not sell your data. We may share data with: (a) service providers who help us operate the Service (e.g., Supabase, Vercel, Mapbox, Loops); (b) as required by law or legal process.
Client information you enter (names, addresses, phone numbers) is your business data. You are responsible for ensuring you have appropriate consent to store and use your clients' information. We process this data only to provide the Service to you.
SudsScheduler sends appointment confirmation and reminder emails to your clients on your behalf via our email provider (Loops). If you choose to text a client an appointment confirmation, that message is sent from your own phone and mobile number using your device's built-in messaging — SudsScheduler does not send text messages on your behalf. Client contact information is used solely to deliver these appointment communications and is never sold or shared with third parties for their own marketing. You, as the business, are responsible for obtaining and maintaining appropriate consent to contact the clients you add.
We retain your data for as long as your account is active. Upon account deletion, your data will be permanently removed within 30 days.
You have the right to: (a) access your data; (b) correct inaccurate data; (c) export your data (CSV export is available); (d) delete your account and data; (e) opt out of non-essential communications.
We use essential cookies for authentication and session management. We do not use tracking cookies or third-party advertising cookies.
We may update this Privacy Policy from time to time. We will notify you of any material changes via email or in-app notification.
For privacy-related questions or requests, contact us at: mike@palmsai.io
© 2026 Palms AI, LLC. All rights reserved.
"SudsScheduler" and "PalmsAI" are trademarks of Palms AI, LLC.